Something like that, yes!

As I am new to this world I am still attempting to get my bearings. Last month did not help matters much.

[He wiggles a finger in the air.]

Nevertheless, it is my aim to one day uncover the secrets of Expiation, starting with these mysterious little... hiccups in the fabric of our reality.

If it is true that an AI is our overseer then it may be broken. Fixing it might afford us some stability so we can get more meaningful work done.

And better advertisements, in your case.